STORE POLICY
CUSTOMER CARE
At Zaluvra, we are committed to providing a simple, reliable and enjoyable shopping experience.
If you have any questions about an order, product, delivery, return or refund, our customer care team is here to help.
Please contact us at contact@zaluvra.com and we will respond as soon as possible.
We aim to handle all enquiries fairly, clearly and professionally.
PRIVACY & SAFETY
Your privacy and security are important to us.
Zaluvra may collect personal information such as your name, contact details, delivery address and order information when you make a purchase or contact us.
We use this information to process and deliver your orders, provide customer support, prevent fraud, improve our services and comply with legal obligations.
Where necessary, your information may be shared with trusted service providers such as payment processors, delivery companies and technology providers in order to complete your purchase and operate our website.
We take appropriate measures to protect your personal information and only retain it for as long as necessary for the purposes for which it was collected.
For questions about your personal information, please contact us at contact@zaluvra.com.
WHOLESALE INQUIRIES
Interested in stocking Zaluvra products or discussing a business partnership?
For wholesale and partnership enquiries, please contact us at contact@zaluvra.com
PAYMENT METHODS
We accept secure payments via major credit and debit cards through Stripe.
All transactions are processed securely to protect your payment information.